# **Privacy Policy for SMS Messaging – Novaroof Commercial Solutions**

At Novaroof Commercial Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with SMS messaging regulations.

## **1. Personal Information Collected**

We may collect the following personal information when you opt into our SMS messaging services:

- Your mobile phone number

- Your name (if provided)

- Any additional contact details or preferences you voluntarily share

## **2. How Personal Information Is Used**

Your personal information is used solely for the following purposes:

- To send you SMS messages related to our services, promotions, or updates

- To respond to your inquiries or requests via SMS

- To provide customer support and service notifications

## **3. Who Personal Information Is Shared With**

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your data may only be shared under the following circumstances:

- With trusted service providers who assist us in delivering SMS messages (e.g., SMS gateway providers), strictly under confidentiality agreements

- If required by law, regulation, or legal process

**SMS consent is not shared with third parties or affiliates for marketing purposes.**

## **4. Your Rights & Choices**

You have the right to:

- Opt out of SMS messages at any time by replying **STOP** to any message

- Request access to or deletion of your personal information by contacting us

- Update your preferences or revoke consent for SMS communications

## **5. Data Security**

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.

## **6. Changes to This Policy**

We may update this Privacy Policy periodically. Any changes will be posted on our website, and your continued use of our SMS services constitutes acceptance of the revised policy.

## **7. Contact Us**

For questions about this Privacy Policy or our SMS practices, please contact:

**Novaroof Commercial Solutions**

540-534-5020

william@novaroof.com

By opting into our SMS messaging service, you acknowledge that you have read and agree to this Privacy Policy.

**Last Updated:** 05-15-2025

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Novaroof Commercial Solutions. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://www.novaroof.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.